1) Please be informed that our office will be closed from: 日/月/年 (Monday) to日/月/年(Sunday) for Chinese New Year Holiday.
Business will resume from日/月/年(Monday).
2) Please be informed that our company will break for CNY holidays from 日/月/年 to 日/月/年. Our factory will be closed from 日/月/年to日/月/年.
If you have any urgent support issue during holidays, please contact me at Whatsapp XXXX. Thanks for your kind understanding.
3) I am currently out of the office to celebrate CNY holiday with my family until 日/月/年.
I’ll reply you promptly when I return. But, if you require immediate assistance, please find me on Wechat or Whatsapp XXX. Thanks for your cooperation.
4) We’re delighted to tell you that you have been our customer for a whole year 或 for xx years!
Thank you for being a part of our family. We are very grateful for your continued patronage and always treasure the loyal customers like you.
5) Let me take this opportunity to thank you for choosing XX (公司名). We are proud to have satisfied clientele like you and look forward to many years of working together.
If you have any questions about our products or service, please call us immediately at XXX, and we will be happy to assist you.
让我借此机会感谢您选择xxx. 我们很自豪地拥有向您这样的顾客，并期待以后更多的合作。如您对我们产品或服务有任何疑问，请直接联系我们xxx, 我们将竭诚为您服务。
6) We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us, so please let us know if your buying experience was anything short of excellent. We look forward to working with you again.
7) Thank you for taking the time to consider our products /service. I regret that we were not able to meet your current needs.
Please call me if your situation changes at any point in the future or if you have any questions. I will keep in touch with any updates. I hope that we will be able to do business together at some point in the near future.
8) As you know the goods are ready for shipment, and we are worried about the freight rates going up towards New Year 或者CNY Holiday, please expedite the payment so we can proceed.
9) 海运：Sorry to inform you the shipping space is very tight on the planned vessel, our container was dumped to be loaded by the next available voyage. We will keep you updated.
10) 空运：Sorry to inform you due to the peak season, shipping space is very tight. We are unable to catch the flight as schedule. Now waiting for forwarder’s further update. Will keep you posted accordingly.